Client Charter

We are so confident that we offer our clients an industry leading level of service that we have implemented an exclusive client charter for your total peace of mind.

Clients can relax safe in the knowledge that by choosing MS Testing they will benefit from our guarantee of quality:

  • Fast Response We guarantee a same day response to all enquiries (working days only)
  • Industry leading turnaround times We guarantee to beat the turnaround time of your current test provider
  • Dedicated point of contact All of our clients are allocated a dedicated and experienced project manager throughout the duration of your project
  • Regular Updates Your dedicated project manager will keep you fully updated of progress throughout the entire testing process
  • Rapid Report Delivery All test reports are delivered within 10 working days of test completion
  • Guarantee of Quality An ISO9001, ISO17025 and UKAS accredited laboratory

Our dedication to offering an unrivalled level of service really does set us apart, as illustrated on our testimonials page.

Why not contact MS Testing today and experience our guarantee of quality for yourself?